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Date: 27th March 2020 update:
To our clients and small business owners:
Due to the current pandemic we are all experiencing, many businesses have been forced to shutdown and many others have had significant decreases in revenue. In response, Analytix is launching a program to help our clients and other business owners gain a better understanding of their financial models to ensure that they’re able to respond appropriately in order to survive these challenges. We encourage you to forward this email to any business owners or colleagues who need help and can also benefit from this program.
Today, business owners are answering “I don’t know” to many critical questions. And Analytix employees are rolling up their sleeves to help business owners find the answers to those questions – tough questions, such as:
Analytix Solutions is now offering these services to help you answer some of those questions. These services are designed to help manage your financial instability and maximize your chances of receiving government relief funding.
Prior to considering any loan, grant or other government relief, your business must have a plan and your books must be in order. We have expertise in both areas, so we’re well-positioned to help you with the following:
Government and Private Relief Help
The federal and local governments, along with several other organizations, are offering relief packages that your business should strongly consider. The decision around awarding the packages resides with the individual entities; but providing the accurate data and completing the applications correctly can increase your probability of receiving that assistance. Here are some of the relief opportunities with which Analytix can help you:
As you consider the list of options presented above, know that our intent is to help you manage this crisis by applying our expertise and skilled resources. If any of these services are of interest to you, contact your account manager to discuss your needs and particular account arrangement in more detail. If you are new to Analytix, please send your inquiries to [email protected]. Visit our COVID-19 Resources Site [https://www.analytix.com/analytix-solutions-covid-19-response/ ] for articles and resources that can educate you on dealing with many aspects of the pandemic.
Finally, here’s to the ongoing health of your workers, the upcoming relief to your operations, and the unwavering resiliency of your business in the weeks and months to come.
Satish Patel, CEO and Founder
Date: 22nd March 2020 update:
To our Analytix Family,
Our commitment to you is unwavering. We are with you and are prepared to support you in this crisis.
As our valued partners, customers and communities, we want to share with you how Analytix has prepared for this ever evolving and fluid situation that we find ourselves in.
Rest assured, we are in it together and we will come out stronger together! Our technical and operational teams have been hard at work for many weeks now preparing our plan of action so we are prepared and ready for any exigency. We have been closely monitoring the rapid changes around the world and have been planning accordingly.
Our customers are our most valued asset and we are here to support them in any way we can. The situation will change (it has to!) but until then, Analytix is committed to providing the same quality of support and service that you are accustomed to. Being a technology company, our approach is mostly cloud based. This enables us to provide the business continuity you need and deserve, no matter the situation.
Our support staff are ready to support you. Please reach out to your account manager for assistance.
Date: 20 March, 2020
Dear Analytix Partners and Clients,
As part of our family, we appreciate the trust you have placed in us. While the situation with COVID-19 evolves and you work through your own business continuity plans, I want to personally update you on the steps we are taking to ensure we can continue to meet your needs in a secure, reliable and timely manner.
Our #1 concern has always been the safety and well-being of our team, our partners, and our clients. Due to recent developments, starting Tuesday, March 16th, most of our team based out of our Woburn, Massachusetts office began working remotely. Although our office hours will remain the same, 8:30 am to 5:00 pm EST; our physical office location will be closed.
With regard to our India office, we have verified all internal systems and critical functions to ensure they remain operational to support client deliveries. Our leadership team in both the US and India, along with all product and service delivery managers,are closely monitoring the situation on the ground. Over the past month, we had already implemented measures to protect our employees, adhering to advice and guidelines issued by the CDC, WHO, and local health authorities. We have been sanitizing workspaces and promoting good hygiene practices among our employees. Additionally, we have issued specific “Do’s and Don’ts” for all employees to ensure they follow best hygiene practices. Our delivery managers and HODs are fully trained on executing all business continuity measures in the event that any unforeseencircumstances arise in the upcoming days and weeks. If required, our employees are trained to be fully operational in a remote location through secured IT environments to support our clients’ critical business processes.
Our India delivery support center based out of Ahmedabad, Gujarat is significantly less impacted by COVID-19, at this point in time. Although there are a few positive cases reported in India overall, as of today not a single positive case has been reported in Ahmedabad. This may change in the future. At this time of year,temperatures are already high and expected to increase over the next few daysas the summer season formally progresses. Hopefully, this will reduce the overall risk of spreading the COVID-19 virus. However, the central and state government agencies in India have already proactively initiated various measures to enforce social distancing. All schools, malls and theaters have been closed to avoid large social gatherings and to minimize contact. Large social and political events have been banned, and citizens are advised to practice precautionary measures. Overall, we are prepared to handle any urgent situation that may arise from a sudden spread of the COVID – 19 virus in India.
At Analytix, our employees are the most critical part of our business. We will take all necessary steps to ensure that their health and safety is the priority. At same time, we continue to stay committed to our clients’ business interests by assuring service continuity.
If you are forced to work remotely due to the current situation and are facing technology or connectivity challenges, our IT department is available to help you out at no charge.
We want you to know that we are here for you and will do everything we can to support your business. Please e-mail or call your account managers with any questions or concerns, including the need to commiserate over this surreal situation in which we are all finding ourselves. We are all one team and will get through this together.
Thank you, and please remain safe.
Send us an email or submit the form for more information.